Earls Kitchen + Bar

Reviews

• ★ ★ ★ ★ ★
  Great food. Quick service. Definitely will be back
  By rUSty9100, February 13, 2017
• ★ ★ ★ ☆ ☆
  I truly love earls. However; I do find that in the past few years that the quality of this location has gone down. Their staff do not seem as knowledgable and the food seems rushed out without being checked. That being said, you can't go wrong with some of the menu items: Chili Chicken, Dynamite Roll and the ribs are some of my faves. Right now they are doing a Steak + Sushi meal which is great if you love red meat and dynamite rolls. Overall, I would give it a 4 however due to recent experiences, I give it a 3.
  By Georgia Brickwood, January 03, 2017
• ★ ★ ☆ ☆ ☆
  Let me start out with saying the food was good. My first mistake was making a reservation I wasn't told that there was an automatic 18% gratuity tacked on when you make a reservation. Tuesday night in Fort McMurray in June the place was empty. The second thing that was unfortunate was the wait staff seemed in experienced I understand that everybody needs training and that's all fine and dandy but my whole group commented on it being obvious that the waitress seemed in experienced. My last mistake was not checking the bill thoroughly before paying we were charged for two bottles of wine when we only had one plus the 18% on that plus the GST added up to almost 35 extra dollars it was half price wine night. So after asking the waitress to sort out the extra charge she informed me that the manager was unable to do refunds and she would give a gift card to be used at a later date I told her that doesn't work very well on my company expense report. After a period of time the manager told me that she could actually do a refund and redo the charges and took my card away from the table to an office for what seemed like an eternity only to return to tell me that she tried several times to void the charges and it did not work ended up getting a gift card for the extra charges now I'm going to have to explain to my supervisor what went wrong and beg forgiveness. While waiting for my credit card to be returned to me I had need to use the washroom facilities upon going into the washroom I noted that it was extremely dirty stuff on the walls that I cannot even describe the floors the fixtures everything was extremely dirty it didn't look like it had been cleaned in weeks if not months. Upon returning to my table I noticed that the floors and everything were in need of vacuuming and whatnot and the place is actually looking pretty run down quite disappointed with the whole thing except for the food the food was good unfortunately the inexperience of the manager and the wait staff lended to a disappointing experience. Very likely not to return for a meal in the near or distant future.
  By Steve Murray, September 23, 2016
• ★ ★ ★ ★ ★
  Great food. Great service. Staff is friendly & we always feel well looked after. Love the selection of drinks.
  By Vara Seredynski, September 22, 2016

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About Earls Kitchen + Bar in Fort McMurray